Return & Shipping Policy
Thank you for shopping with us! We’re so glad you’re here and want you to feel confident every time you place an order. Below you’ll find our shipping and return guidelines designed to keep things simple, transparent, and stress-free.
Shipping Policy
Shipping Rates & Delivery
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 3–5 business days
Lost or Delayed Packages
If your package appears delayed or lost, please reach out to us. We’ll do our best to help track it down and make things right.
Return Policy
We hope you absolutely love your purchase, but if something isn’t quite right, we’re here to help.
Return Window
Returns are accepted within 14 days of delivery.
Eligibility
Items must be:
- Unworn and unwashed
- In original condition
- Free of stains, odors, or damage
- Returned with original tags and receipt attached
Exchanges
Before leaving the site, please be sure to double-check the size and color, so the purchase is correct, before it goes to print.
How to Start a Return
To begin a return or exchange, please contact us at:
wkbossmamacreations@bossmamacreations.com
Include your order number and the item(s) you’d like to return, and we’ll guide you through the next steps.
Refunds
Once your return is received and inspected, refunds are issued to the original payment method within 5–10 business days.
Please note that original shipping charges are non-refundable unless the item arrived damaged or incorrect.
Damaged or Incorrect Orders
If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue so we can make it right as quickly as possible.
Questions?
We’re always happy to help. Feel free to reach out anytime at:
wkbossmamacreations@bossmamacreations.com
Thank you again for supporting our brand — we truly appreciate you!